Frequently asked questions

Questions, answered plainly.

Practical answers on editions, printing, framing, delivery and authenticity. For any single work, its artwork page or a written confirmation from the gallery is the most specific source.

Ask the gallery
Shop prints

Prints

From $175

GST included.

Dispatch

5 to 10 business days

Each print is made to order.

Australian delivery

From $19.95

Tracked, signed for on arrival.

Trade

Trade pricing

For approved design businesses.

01 · Buying

Buying and editions

What a limited edition means at IRID, and how buying a work happens.

  • Every IRID print is a signed, numbered limited edition. Editions are counted per size, so each size of an image has its own numbered run. When an edition sells out, it is never reprinted. Editions and materials

  • Yes. Each print carries the photographer’s signature and its number within the edition. The edition size for every work is listed on its artwork page.

  • Numbers are usually allocated as orders are fulfilled, and not always in sequence. You can ask for a preferred number. We can hold it only once the gallery confirms it in writing.

  • Yes. All prices are in Australian dollars and include GST. Prints start at $175. Shop prints

  • When payment has cleared and we send your confirmation. Payment is due in full at the time of order unless we agree otherwise in writing.

  • No. A work is reserved only when payment clears, or when the gallery confirms a hold in writing. If you are weighing up a piece, ask us about its edition status.

  • Yes. Send us the room, the wall dimensions, the scale you have in mind and any works you are considering. We will help you compare size, proportion and framing before you decide. Ask the gallery

02 · Ownership

Authenticity and ownership

How a print’s identity is recorded, and what you own when you buy it.

  • Every print comes with a certificate of authenticity. It carries the blind-embossed IRID seal and records the artist, title, edition number, image size and date of issue. A QR code on the certificate links to our authentication page.

  • Yes. We verify any certificate we issue, on request. Start at the authentication page or email hello@iridgallery.com.au with the details printed on your certificate.

  • No. You own the physical print. Copyright and all reproduction and commercial rights stay with the photographer. The image cannot be reproduced, published or licensed without their written permission.

  • Yes. You may resell the physical print. Keep the certificate and your invoice with it. Together they record the work’s history and make future verification simple.

03 · Production

Printing and framing

How prints are made, how to frame them and how to keep them well.

  • With archival pigment inks on museum-grade cotton rag and fine art papers. Each print is colour-managed and inspected by hand before it leaves production. Under normal display conditions the materials are rated to last more than 100 years. How we print

  • Close, though screens vary. Paper, ink, framing and the light in your room all change how a photograph reads. Small shifts in colour and tone between a screen preview and the print are normal.

  • Three finishes: white, black or Tasmanian oak. Every frame is made to conservation standard, with acid-free mounts and UV-protective glazing. Framed works ship within Australia only. Framing and sizing

  • Yes. Unframed prints are sized to fit standard frames, so any good framer can work with them. Ask us if you would like advice on mount width or glazing.

  • Editions are counted per size, so the sizes for each work are set. If the size you need is not listed, ask the gallery. A custom size needs approval from IRID and the photographer before production.

  • Keep it out of direct sun and away from heat and humidity. Handle unframed prints by the edges with clean, dry hands, and avoid touching the printed surface. Use hanging hardware rated for the weight of the frame.

04 · Delivery

Shipping and returns

Dispatch times, delivery costs and what to do if something goes wrong.

  • Each print is made to order. Allow 5 to 10 business days for production and dispatch. The artwork page and your confirmation show the expected timing for your work.

  • Unframed prints ship for a flat $19.95. Framed works under 5 kg ship for $29.95. Framed works from 5 to 15 kg ship free. Every delivery is tracked and needs a signature on arrival. Shipping and returns

  • Unframed prints ship worldwide. Rates appear at checkout, and the recipient pays any duties and import taxes. Framed works ship within Australia only.

  • Every print is made to order, so we do not accept change-of-mind returns. Your rights under Australian Consumer Law still apply.

  • Email hello@iridgallery.com.au within 7 days of delivery with your order number and photos of the print and packaging. Keep the packaging until we reply. We will replace, repair or refund the work.

  • Contact the gallery with your order details and photos of the issue. Under Australian Consumer Law you may be entitled to a repair, replacement or refund.

05 · Trade and gifts

Trade and gift cards

Pricing for design professionals, and prints given as gifts.

  • Interior designers, stylists, architects and art consultants. Approved businesses receive trade pricing on every order. Trade programme

  • Apply once and we send you a trade code to use at checkout. We also help with sizing, framing and lead times for residential and commercial projects. Apply for trade

  • Digital gift cards in four values: $175, $350, $500 and $1,000. A $175 card covers a small print by John Wiseman, Guy Little or Dani Watson. Gift cards

06 · The gallery

The gallery and its photographers

Who IRID represents, and how to approach the gallery with your own work.

  • Five Australian photographers: Dani Watson, Guy Little, John Wiseman, Simon Ray and Gianluca Carretta. Their practices range from aerial landscape to wildlife and black and white. Meet the photographers

  • His works are available by enquiry. Ask the gallery and we will take you through what is available. Gianluca Carretta

  • IRID operates in Australia without a public showroom. Ask the gallery for advice on paper, scale and framing, and we will help you decide.

  • We review submissions periodically. Send portfolio links rather than large attachments or physical material. Ask about representation

Still deciding? Ask the gallery.

Tell us the artist, the work, the wall or the destination, and we will answer for that work. Write to us at hello@iridgallery.com.au.

Ask the gallery